Return & Refund Policy
If you're not completely satisfied with your purchase, you can return your item within 14 days. Please fill out the return form on our website or contact us at support@lavyen for assistance. For more details, read Refund Policy below:
Refund Policy
At LAVYEN, we strive to provide high-quality products and excellent service. If you're not fully satisfied with your purchase, you may request a refund within 14 days of receiving your order. However, please note the following conditions:
- Refund requests must be made within 14 days from the delivery date.
- To initiate a refund, please contact us at support@lavyen or write all the detail in the return form with your order number and reason for return.
- Items must be returned unused, in their original packaging, and in resalable condition. If items are damaged or used, a partial refund may be issued at our discretion.
- Shipping costs are non-refundable, and the customer is responsible for return shipping fees.
- Refunds will be processed to the original payment method once we receive and inspect the returned item.
- LAVYEN reserves the right to deny a refund if these conditions are not met.
We aim to process all refund requests promptly, and our team is here to assist you with any questions you may have.
Thank you for shopping with LAVYEN!